I’ve struggled with storage and organization troubles in my home for the past 10 years only able to purchase the wire closet system which is absolutely hideous to install. I ran across this and my god! Amazing!!! I absolutely love the ease of installing. I also had extra to put in my laundry roomThis was shipped fast had a few questions about the install on block walls company has great support. They were so easy to install very happy about how sturdy everything is. Very happy customer and big added plus Made in USAI bought multiple sets of these including shelves, closet organizer etc. I set up three walk in closets all by myself. plus a shelf over the washer/dryer. I am not handy really. Here is what I did. I set myself up to be successful. I started small. I mounted the first one in the laundry room where the poles fit perfectly between the two walls. Easy simple. I used a level, a pencil, a hammer, a power drill, a drill bit, screwdriver bit and the kit. It took me about an hour or so to assemble this. Why? It was my first one. I wanted to make sure everything worked. Here is a hint. Make sure the middle thick part of the poles is not in line with the center support section. Trust me. Each pole end fits perfectly in either the right/left side. The middle thick part does not fit inside the center support though. i am now an expert. I did 12 foot sections, 6 ft sections, sections that don't reach the far end of closets. All without a handy man or any man!! The remainder of the closets probably took about 4 1/2 hours. I did use a tape measure for one reason. I measure the longest skirt/shirt etc for double hang sections of the closets. That way no clothes hit the floor. Yippee. Tons of closet space now. Oh and super strong! Ton's of stuff on top and not a single wobble.Had to return, because I am a blockhead and mismeasured. The rods were too long for my space, but the owner was super gracious refunded my money, didn’t charge me for shipping on the return and I can’t rave enough about this company. Luckily, they had shorter rod versions and ended up purchasing 4 separate shorter length versions for my new closet space and love them!!! I would recommend purchasing from this company, hands down. Couldn’t be happier.We started at 4:12 pm, and within 2 hours, my closet was gorgeous! Ok, it's not a solid wood built-in, but that wasn't what I wanted, nor what I could afford. What I got was an easy to install, great looking closet organizer, for a really affordable price. It is sturdy, contemporary, and straight- forward to install. The hubby didn't swear once! All we had to do was decide the configuration, and with a level, drill, and pencil, we were able to follow the instructions to a "T". Not only that, but as a clothes horse, we needed an organizer that could hold lots of stuff...and it does. I did a lot of research and what sealed it for me was how everyone kept saying it was easy to install. I got that , and a whole lot more!These shelves are very easy to install and very sturdy! I recently had to contact customer service and they responded very quickly and took care of the question I had promptly! Excellent customer service!! I would highly recommend this product!Received one box with mostly pipes. No installation materials and only 3 side panels. Returned it.Update: After returning the item, I was contacted by the manufacturer and seems there was a misunderstanding with the packaging. There was only supposed to be one box (the outside label said 2 of 3 but according to him there is only one box). Apparently the rest of the installation parts are underneath the pipes in a separate box and not visible until you take out all the pipes. He is sending a sample kit back for testing. Very good customer service.This kit was easy to install and has held up well. We purchase it to make our walk in closet a "2 tier" set up. If you would like to do that be aware you'll need to order some more end brackets. This kit assumes only one rod/shelf will be used as a lower rod and the rest of the kit will be utilized as a shoe rack. We didn't realize until we started so we had to wait until the next weekend to really finish the job. On the plus side now we have enough "left overs" for a reach in closet. (Its on the list!) I would/will order these products again and have recommended them to others.